Perfect Hair
: +32(0)491/33.30.54
: www.perfecthair.be
: info@perfecthair.be
TAV: BE0630986681
Bankaccount: BE85 001756418406
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It all begins with our selection process. Only the best hair is selected to create Perfect Hair hair extensions. We only work with 100% human Remy hair. For our Diamond Series we even work with baby cuticle hair, hair from women aged between 18 [R 24y old, the best quality hair available, to create the most luxurious hair extensions possible.
We also do things differently from all other brands during the treatment process. Where other hair extensions are protected by a silicone layer, Perfect Hair exclusively uses a silk layer, which gives these hair extensions a fantastically soft, glossy structure.
"Perfect Hair has a variety of bonding techniques. At the moment we have clip-in hair extensions that you can clip in and out yourself. But we also have keratin hair extensions that you can get your stylist to bond individually if you would like hair extensions for a longer period.
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Yes, Perfect Hair only works with the best-quality human Remy hair available. This means you can colour it, style it, go swimming, [_ Basically, everything you can do with your own hair. You can even bleach our Diamond Series (max 20vol with Olaplex supplement), except for the colours Kylie, Penelope & Kim
"You can read about the difference between the two series on our Perfect Hair hair extensions page.
Clip ins = 35cm ( 60 gram , 120 gram en 180 gram )
Clip ins = 55cm ( 120 gram , 240 gram en 360 gram )
Gold Series keratine hairextensions = 30cm, 45cm & 60cm
Diamond Series keratine hairextensions = 30 cm, 45cm & 60 cm
Unfortunately, that is not possible. For that reason, all our hair extensions are packaged in clear packaging. If you notice that the colour isn’t right, you can return it provided the packaging is unopened and we will be happy to exchange it for you, for the right colour. To be 100% sure of the right colour to get, we therefore recommend you use our #PerfectBow colour ring. You can buy it here.
You can use our #PerfectColors kleurenkaart. To be 100% sure of the right colour to get, we therefore recommend you use our #PerfectBow colour ring. You can buy it here.
If you order clip-in hair extensions you will receive a full overview with a whole range of after-care tips, because these require different care from keratin hair extensions. If you buy keratin hair extensions we ask you to always look after them professionally using professional hairdressing products that are not freely available from the wholesalers and are free from silicones & fruit acids, because these damage our hair extensions. Never use products from the supermarket. We are in the process of developing our Perfect Care products so that you will be able to look after your Perfect Hair afterwards, in the best possible way.
Yes, you can, but to avoid damaging your own hair and your hair extensions, the best brush to use is our #QueenD detangling brush. Our detangle queen specially designed to detangle your perfect hair without pulling, when it's wet.
Yes, you can do all of that, using any styling tool you choose. Always protect your own hair & your hair extensions with a heat protector.
You will notice after your four-month wear time that the hair extensions are still in perfect condition. However, we can’t get them rebonded – which would allow you to re-use them – because Perfect Hair is no longer as perfect as it once was. After rebonding, hair extensions no longer pass the strict quality control & no longer obtain their A label, which indicates that these are the best hair extensions on the market. Given that we are going for nothing less than perfection, you therefore cannot re-use our hair extensions.
No; due to the exclusive treatment process for Perfect Hair (link to FAQs question 1 - What makes PH hair extensions so different?) these hair extensions will never get knotted or stuck together if they are professionally cared for. Do bear in mind, though, that you need to detangle wet hair with our #QueenD and dry hair with the #LadyD or PrincessD detangle queens.
Clip-in hair extensions are used occasionally and will therefore last for years. You will need to get keratin hair extensions removed professionally by your hair extension stylist after you have been wearing them for about 3 or 4 months and they cannot be reused (link to FAQ 12: are keratin hair extensions reusable?)
Credit card
Bancontact
Bank transfer ( only possible once your account has been approved )
If you order your Perfect Hair before 3pm (Monday to Thursday) you can expect it the next day, unless the next day is a public holiday. Orders received after 3pm on a Thursday will be delivered on Tuesday, because our courier services do not work at weekends.
Please bear in mind that we have no influence over these delivery times because we are also dependent on the courier service ourselves.
All our hair extensions are packaged in transparent packaging so that you can examine the colour without opening the packaging. If you notice that the colour isn’t right, then you can return the goods provided the packaging is unopened. Please note, we must receive the delivered goods unopened within seven days. We will be happy to exchange the hair extensions for you, for the right colour. To be 100% sure of the right colour to get, we therefore recommend you use our #PerfectBow colour ring. You can buy it here.
Because our hair extensions are custom made we cannot return them if the packaging has been opened. We must also respect the hygiene standards regarding our A class hair extensions.
What a pity! We will be happy to resolve the issue for you immediately. Take a photo of the entire order in its original unopened condition & email it to us together with your order number. We will check it for you straight away. If we confirm that the wrong order has indeed been delivered, we will immediately send you the correct items together with a returns label, which you can stick on the incorrect order and return to us free of charge via the post office. You don’t need to pay anything because of our mistake & following receipt of the wrong package, you will receive additional compensation.
Please note, we must receive the delivered goods unopened within seven days. If we don’t, we cannot do anything more for you, so we will send you a new invoice for the 2nd order & you will no longer be entitled to this additional compensation.
We provide a guarantee against manufacturer’s defects via our Perfect Partners. The reason is as follows. It is very difficult to determine how and in what way the hair has been cared for. Most customers are to blame for incorrect use of hair care or colouring products. Products containing fruit acids and silicones damage our Perfect Hair extensions. If this is the case, unfortunately, we cannot do anything more for you.
But we have been busy developing our own Perfect Care products for some time. As soon as these are available on the market, we will work out the full guarantee procedure together with our Perfect Partners, and you will be able to enjoy a 100% guarantee if the hair extensions were fitted in one of our Diamond Partners’ salons and you purchased the right Perfect Care aftercare products.
Because there are hundreds of colours, you can get us to custom make your hair extensions; send us a sample of the hair that is already the colour you want. We will analyse and capture the colours in our laboratory, and that way we will then be able to produce it, on a small scale to begin with. We will send you a colour sample for approval, and then we will go ahead with the actual production, in the length and thickness of your choice. Please note: this method requires a minimum purchase and we also charge custom made prices, because you can choose everything for yourself. You will have #perfect knowledge beforehand of the price you are going to pay for your custom made extensions. For more information please email .
It’s great that you want to stay in contact with us. Just fill in your details so we know who to write to. To thank you, we will send you a free gift straight away ;-) You’re under no obligation, though, we'd rather not have #perfecthair than send you spam!
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